Updated: 1 January 2026

Ae66 Privacy Policy – Malaysian Member Data Protection

Your privacy is ae66's top priority. This policy transparently explains how we collect, use, store, and protect your personal information as an ae66 platform member.

ae66's Commitment: We never sell member personal information to any third party for marketing purposes. All your data is used solely to deliver a better and safer ae66 experience to you.

01 Introduction

Ae66 ("we", "Platform" or "ae66.vin") respects the privacy of every individual who uses our services. This Privacy Policy ("Policy") explains in detail how ae66 collects, processes, stores, shares and protects your personal information as a member or visitor of the ae66 platform.

This policy applies to all users of the ae66 platform — including those who browse ae66.vin, register a member account, make deposits or withdrawals, play games in the ae66 catalogue, or interact with our customer support team via live chat or any official ae66 communication channel.

By registering an account or continuing to use the ae66 platform, you confirm that you have read and fully understood this Privacy Policy, and that you agree to be bound by the way ae66 processes your personal data as described in this document. This policy should be read together with Terms and Conditions ae66 in effect.

02 Information We Collect

Ae66 only collects information necessary to provide services that are secure, efficient and compliant with legal requirements. The information collected can be grouped into three main categories:

A. Information You Provide Directly

  • Full name as shown on your identity card or passport
  • Date of birth and gender
  • Active mobile phone number
  • Valid email address
  • Current residential address
  • Bank account or e-wallet details for deposit and withdrawal purposes
  • KYC documents such as copies of your ID card or bank statements submitted during identity verification

B. Information Collected Automatically

  • IP address and general geolocation information
  • Device type, operating system, and web browser version in use
  • Access log data including dates, times, and pages visited
  • Game history, wagering amounts, and win records within the ae66 platform
  • Deposit and withdrawal transaction history
  • Session data and cookies set during platform use

C. Information from Third-Party Sources

  • Identity verification data from approved KYC service providers
  • Payment processing information from gateway providers such as FPX, DuitNow, and licensed e-wallet providers
  • Security and fraud prevention information from ae66's security partners

Ae66 does not collect credit or debit card numbers directly. All financial transactions are processed through secure and trusted payment gateways, and ae66 does not store your card details in our systems.

03 How We Use Your Data

All information collected by ae66 is used for clear and legitimate purposes. Below is the complete list of purposes for which your personal data is used:

Purpose of Use Types of Data Used
Registration & Account Management Name, email, phone number, date of birth
Deposit & Withdrawal Processing Bank details, transaction records
Identity Verification (KYC) ID documents, bank statements, address
Fraud Prevention & Security IP address, log data, game history
Customer Support Email, phone number, transaction history
Promotional & Bonus Communications Email, phone number (with consent)
Analytics & Platform Improvement Anonymous usage data, session cookies
Regulatory & Legal Compliance All relevant data categories

Ae66 will not use your data for any purpose beyond those stated above without obtaining your prior consent. If you do not wish to receive promotional communications from ae66, you may withdraw that consent at any time via your account settings or by contacting our support team.

04 Data Storage & Security

Ae66 invests seriously in data security infrastructure to ensure your personal information is always protected against unauthorised access, loss, alteration or accidental disclosure.

  • 256-bit SSL Encryption: All communications between your device and ae66's servers are protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
  • Secure storage: Member data is stored on servers protected by multi-layered firewalls, strict access controls, and active 24/7 monitoring systems.
  • Restricted access: Only authorised ae66 staff with a legitimate job requirement may access member personal information. All access is logged and regularly monitored.
  • Data backup: Member data is regularly backed up to secure locations to ensure service continuity in the event of technical disruption.
  • Retention period: ae66 retains members' personal data for the duration of the active account period plus a minimum of 5 years after account closure, in line with applicable anti-money laundering compliance requirements.

Although ae66 takes all reasonable security measures, no online system can guarantee 100% absolute security. You are also responsible for keeping your account password safe and must not share your login credentials with anyone.

05 Information Sharing

Ae66 does not sell, rent or trade members' personal information to any third party for their own marketing purposes. However, there are limited situations where ae66 may need to share your data with certain parties, as follows:

  • Payment service providers: Information required to process your deposits and withdrawals is shared with approved payment gateway providers such as FPX, DuitNow, and licensed e-wallet providers. These providers are bound by strict confidentiality obligations.
  • KYC service providers: During the identity verification process, documents you submit may be reviewed by ae66's licensed and regulated identity verification partners.
  • Game software partners: Third-party game providers may receive game data required to operate games within the ae66 platform. This data does not include your personal financial information.
  • Legal authorities: ae66 will disclose members' personal information to government authorities, regulators or courts when required by law or a valid court order, without needing your prior consent.
  • Fraud prevention: In cases involving fraud or serious security threats, ae66 reserves the right to share relevant information with the appropriate authorities or security partners.

In all data-sharing cases above, ae66 ensures that the receiving parties are bound by data protection obligations equivalent to or stricter than the standards set out in this Privacy Policy.

06 Cookies & Tracking Technologies

Ae66 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure smooth platform functionality, and understand overall platform usage patterns.

Types of cookies used by ae66:

  • Essential Cookies: Required for core platform functions such as login sessions, account security, and navigation. These cookies cannot be disabled without affecting platform usability.
  • Performance Cookies: Collects anonymous statistical data on how users interact with the ae66 platform, helping us identify areas for improvement.
  • Functional Cookies: Saves your preferences such as language selection and display settings to deliver a more personalised experience.
  • Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the ae66 platform and your overall gaming experience.

07 Your Privacy Rights

As an ae66 member, you have certain rights regarding your personal data, which ae66 is committed to respecting and facilitating:

Right of Access

You have the right to request a copy of the personal data ae66 holds about you at any time.

Right to Rectification

If any of your information is inaccurate or out of date, you have the right to request an immediate correction.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to legal retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

In certain circumstances, you may request that ae66 temporarily restrict the processing of your data.

To exercise any of the rights above, please contact the ae66 customer support team via 24/7 live chat on the platform. ae66 will process your request within 30 business days from the date of receipt.

08 Disclosure to Third Parties

Ae66 operates on the principle that members' personal information is a trust to be handled with care. Outside of the situations described in Section 5, ae66 will not disclose your data to any third party without your explicit consent.

Should ae66 be involved in any business restructuring, merger, or acquisition, member data may be transferred to the relevant new entity. In such cases, ae66 will notify members via a clear notice at least 30 days before any data transfer occurs, and members will be given the option to close their account if they do not agree to the transfer.

Warning: ae66 will never request your personal information or account password via unsolicited emails or messages. If you receive such a communication claiming to be from ae66, please report it to our support team immediately.

09 Privacy Policy Amendments

Ae66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal compliance requirements, or newly introduced platform features. The latest update date will always be displayed at the top of this page.

For material amendments — meaning significant changes that affect how we process your data — ae66 will notify members via in-platform notice or email at least 14 days before the changes take effect. Continued use of the ae66 platform after the notice period ends will be considered acceptance of the updated Privacy Policy.

We encourage you to review this page regularly to stay informed of the latest way ae66 protects your personal information.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ae66 handles your personal data, please contact our team through the following channels:

  • Live Chat: Available 24/7 directly within the ae66 platform — the fastest way to get an immediate response.
  • Support Email: [email protected] — for written enquiries requiring a detailed response.

Ae66 aims to respond to all privacy-related enquiries within 3 business days. For more complex cases such as data access requests or account deletion, the process may take up to 30 business days depending on identity verification requirements.

Member satisfaction and trust are at the core of ae66's service. We are always open to your feedback and will do our utmost to address every enquiry thoroughly and professionally.

Why Your Data Safe at ae66?

The ae66 Privacy Policy is more than a document — it is backed by real security infrastructure and consistent daily data protection practices.

256-bit SSL Encryption

Every communication between your device and ae66's servers is encrypted with 256-bit SSL — the same level of encryption used by Malaysia's major banks to protect online transactions.

Secure & Private KYC

The ae66 identity verification (KYC) process is conducted through secure, encrypted channels. Your documents are only accessed by authorised personnel and are never shared without legitimate reason.

No Personal Data Sales

Ae66 has never and will never sell or rent members' personal information to advertisers or third-party marketing companies under any circumstances — this is our unwavering commitment.

Restricted Data Access

Only ae66 staff with a legitimate job requirement may view member personal information. All access is automatically logged and periodically reviewed by ae66's internal security team.

24/7 Security Monitoring

Ae66's security monitoring system operates around the clock to detect and neutralise any threats to member data security before they cause any issues.

Privacy Rights Respected

Ae66 makes it easy for members to exercise their privacy rights — from data access to deletion requests. We process all requests carefully and within the stipulated timeframe, with no hidden fees.

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Your Privacy Secured at ae66

Play with peace of mind knowing your personal data is taken seriously and protected by ae66. Join over 500,000 Malaysian members who trust ae66 as a safe, fair, and transparent online gaming platform.

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